OpenText™ UCMDB Software Solution

RevealIT Enterprise IT Chatbot — OpenText™ UCMDB Edition

Instant, natural language intelligence for OpenText™ UCMDB. No query building expertise needed. Intelligent, multi-source conversational AI for Enterprise IT.

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Official Datasheet RevealIT Chatbot for OpenText™ UCMDB — Solution Brief
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Nearly 20 Years of OpenText UCMDB Expertise·AI and Enterprise Software Development background
Trusted by OpenText and Fortune 500 organizations
Solution Brief — RevealIT Chatbot for OpenText™ UCMDB

RevealIT Enterprise IT Chatbot — OpenText™ UCMDB Edition

Instant, natural language intelligence for OpenText™ UCMDB. No query building expertise needed.
Intelligent, multi-source conversational AI for Enterprise IT.

RevealIT UCMDB Chatbot Interface with Natural Language Querying
End-User Friendly
No query building expertise required from the people asking questions
1-Click Reports
Instant CSV export for any result set, from a handful of CIs to thousands
Field-Level Guardrails
Queries strictly restricted to approved, authorized CI attributes
Built by Experts
Designed and backed by 20-year OpenText UCMDB specialists
Features
Natural language querying
No TQL or CI type knowledge needed — just ask.
Topology aware
Understands relationships and multi-hop connections between CIs.
Date & time understanding
Parses “yesterday,” “last 30 days,” “Q3,” and more.
Smart pagination & export
Small results shown inline; large sets export to CSV in one click.
Security guardrails
Approved-field allowlisting and role-based access control.
Auditable by design
Every request is traceable, with detailed request-level logging.
EXPANDABLE

Built to grow beyond UCMDB. Designed to support additional repositories with intelligent query routing — one conversational interface across your ITSM ecosystem, deployed on your timeline.
Consulting services engagement required to support additional repositories - e.g., ServiceNow, Flexera One, internal document repositories.

About RevealIT

Delivering IT Discovery, ITAM, ITSM solutions for nearly 20 years.
Expertise in AI and enterprise software development.
Member of the OpenText UCMDB Product Advisory Board.

Ready to Unlock your OpenText UCMDB Data?
Schedule a Demo — revealitsolutions.com
email: info@revealitsolutions.com
Core Architecture

Why Enterprise Teams Choose the RevealIT Chatbot

Bridging the gap between complex configuration models and everyday operational decision makers.

Democratized UCMDB Access

In traditional environments, getting data out of UCMDB requires an experienced admin who understands complex TQLs, CI relationships, and attribute hierarchies. The RevealIT Chatbot allows business analysts, app owners, and IT managers to ask questions in natural language and receive immediate answers.

Field-Level Security & Compliance

Unlike generic AI wrappers, our chatbot enforces strict field-level guardrails. Administrators specify which CI types and attributes can be queried. Sensitive fields remain protected, and role-based permissions ensure that users only view data they are authorized to see.

Multi-Source Evolution

While built natively for OpenText UCMDB, our architecture is designed to expand across your enterprise IT landscape. Through RevealIT consulting engagements, integrate additional repositories such as ServiceNow, Flexera One, and internal knowledge bases into a unified conversational portal.

Ready to Unlock Your OpenText UCMDB Data?

Schedule a personalized demonstration with our OpenText specialists to see the chatbot in action with real-world enterprise topologies.

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